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Terms of Service

Effective Date: 1/1/25
Last Updated: 10/20/25

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1. Overview

CultureCamp AI LLC (“CultureCamp,” “we,” “our,” or “us”) provides a software platform and related services (collectively, the “Service”) that enable executive coaches, teams, and organizations to assess and improve team culture and alignment through AI-driven insights, culture values assessments, and coaching tools.

By accessing or using the Service, you (“User,” “you,” or “your”) agree to these Terms of Service (“Terms”). If you are accepting on behalf of a company, you represent that you are authorized to bind that company to these Terms.

 

2. Eligibility and Accounts

You must be at least 18 years old to use the Service. You agree to provide accurate and complete registration information and to keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

 

3. Service Description

CultureCamp provides tools for:

  • Completing individual culture values assessments;
     

  • Viewing personal and team insights and AI-generated recommendations;
     

  • Comparing values alignment with teammates, coaches, or organizations;
     

  • Enabling coaches to curate and interpret values data using the “Coach Lens.”
     

CultureCamp’s AI Assistant (“Claire”) generates recommendations and insights for teams and individuals. These insights are informational and not professional, legal, or psychological advice.

 

4. Data Use and Ownership

You retain ownership of the data you input into the Service (“User Data”). You grant CultureCamp a limited, revocable license to use your data solely to:

  • Generate assessments, team and organizational insights, and AI-driven recommendations;
     

  • Provide aggregated and anonymized analytics to improve the Service;
     

  • Support your affiliated team, coach, or organization’s use of CultureCamp.
     

Your identified data will only be visible to:

  • The organization(s) you join or accept an invitation to;
     

  • Your assigned coach(es) and designated team managers.
     

We do not sell or share individual data outside these entities.

You may request deletion or anonymization of your identified values data at any time (see Section 10).

 

5. User Responsibilities

You agree not to:

  • Use the Service for any unlawful, harmful, or misleading purpose;
     

  • Share confidential insights or assessment data outside your authorized organization;
     

  • Reverse-engineer or copy CultureCamp’s software or algorithms;
     

  • Upload data you do not have the right to share.
     

 

6. Coaches and Teams

If you are a Coach, you agree to use CultureCamp’s tools and data solely for the purposes of improving your clients’ team dynamics, leadership, and culture development.
If you are a Team Member or Manager, you consent to share your assessment results within your organization to enable aggregated analysis and tailored recommendations.

All participants understand that coaches may annotate or refine AI recommendations (“Coach Lens” features) as part of their professional judgment.

 

7. AI Recommendations and Limitations

AI-generated insights are based on cultural assessment data and team analytics. These are not guarantees of performance or behavioral outcomes. CultureCamp is not liable for decisions made based on AI or coach-curated recommendations.

 

8. Subscriptions and Payments

Some CultureCamp features are provided through paid subscriptions. Fees are billed according to the plan selected. Subscriptions renew automatically unless canceled before the next billing period.

Refunds are not provided for partial periods except where required by law.

 

9. Intellectual Property

All intellectual property in the CultureCamp platform, including software, algorithms, assessment content, graphics, and documentation, is owned by CultureCamp AI LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service during your subscription.

 

10. Data Retention and Opt-Out

You may opt out of having your identified culture values data stored by contacting us at privacy@culturecamp.ai.
Upon verification, we will anonymize or delete your identified records while retaining aggregate, non-identifiable data for statistical and research purposes.

 

11. Confidentiality

CultureCamp implements administrative, technical, and organizational measures to protect data confidentiality and integrity. Only authorized users (coaches, admins, and team members in your organization) can view your identifiable results.

 

12. Termination

CultureCamp may suspend or terminate accounts for violations of these Terms. Upon termination, you will no longer have access to stored data unless required by law.

 

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. CULTURECAMP DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED. CULTURECAMP DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

 

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CULTURECAMP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

 

15. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of laws principles.

 

16. Contact

For questions, contact:
CultureCamp AI LLC
Email: support@culturecamp.ai

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